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Need-to-know for our guests – some lines of general information

Prepayment: After receipt of prepayment your desired room is bindingly reserved.

Arrival/Departure: Rooms are available at 2.00pm. For arrival after 7.00pm we request a notification. We plead to leave rooms on departure day until 10:30am. For later departure you can give your luggage in deposit. Possibilty for shower for Euro 10,00, Late check out for the room if possible per person EUR 20,00

Short stays till 3 days can only be paid cash.

Collection: From Uttendorf station free; from Zell am See station Euro 18.-. Tell us when you will arrive and we will pick you up. Information/Announcement for transfer from airport Salzburg www.nationalpark.at or www.vorderegger.at

Payment: We accept cash, EC card or transaction free of costs if it is made before you start your holiday.

Bank details: Raiffeisenkasse Uttendorf / account-no: 18044 / bank-code: 35068 / BIC: RVSAAT2S039 / IBAN: AT713503900018018044

UID: ATU 736 32 438

Mealtime: breakfast: 07.30am – 10.00am (before 07:30 with announcement), dinner: 6.00pm-9.30pm

Extra breakfast: If you arrive before your room is available we ask for notification. We are looking forward to offering you an extra breakfast for Euro 9,80 (children until 12 Euro 6,50). It´s no problem to deposit your luggage in a separate locked room until your room will be available.

Dogs: Euro 8,– per day without food. We reserve the right to charge some extra fee for the last cleaning of your room. We ask you to take a dogbasket or blanket with you. Please understand that dogs are not allowed in the garden as well as in the dining room.

Towel-service: All towels will be changed 3 times per week.

Children: We have enough space and entertainment for your children. The equipment in our garden can be used all the time under control. Parents have to be liable for their children.

Parking space: We have enough parking space in front of our house , a covered space for motorcycles and a garage for bikes.

Package: Prices of packages refer to single rooms, double rooms and triple rooms. We also offer you the possibilty of booking packages for appartements and family rooms. Packages may only be payed by cash.

Smoker/Non-smoker: For the well-being of our guests all our restaurants are “non-smoking”.  We plead our guests to avoid smoking in their rooms and prefer to use the balcony.

Sauna: Access at 15 years, relaxing area, in winter season is´s opened sunday-friday from 4.00pm-7.00pm. In summer for request about a small fee. We offer you a bathrobe and a sauna-towel for a singular fee of Euro 8,–.

Ski cellar: There you can find a shoe-dryer which you can also use in summer for your alpine boots.

Cancellation: The terms of Austrian Hotelcontractlaw count. You want to ensure your holiday? Carefree booking: For the withdrawel of your journey you can effect a travel cancellation insurance. The insurance include all costs of the withdrawal at accident, illness, death of the insured person or family members before you start your journey and also during your stay. We reccommend you to effect such a travel insurance, special offers you can find on: www.europaeische.at.

Clothes-service: We offer you the possibilty of using our washing mashine. Washing and drying for a price of Euro 8,00 per machine.

Travelling by train: You will arrive at the station of Zell am See where you can decide whether you would like to travel by bus or with our special “Schmalspurbahn” (a very small train) to Uttendorf. Otherwise we can pick you up on agreement.

Airport – Salzburg: You can use the possibilty of a quick arrival. Fly for a cheap price: www.tuifly.com. Organisation of the transfer to Uttendorf just visit: www.nationalpark.at or www.vordergegger.at.